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Family Support

If you feel that you or your child need additional support, please contact the School Office on 0208 6532619 or email office@rockmount.croydon.sch.uk.

You can also email your child's class teacher  

Email address
Teachers
nursery@rockmount.croydon.sch.uk Clare Garside
receptionclass@rockmount.croydon.sch.uk Amy Carvall & Claire Van Rensberg
year1@rockmount.croydon.sch.uk Rebecca Malkin & Ana Chedburn
year2@rockmount.croydon.sch.uk Waseela Umar/Rene Tucknott & Lauren Fuller
year3@rockmount.croydon.sch.uk Tia De Decker & Lucy Smedley
year4@rockmount.croydon.sch.uk Connor Chughtai-Skillen & Caitlin Carvall 
year5@rockmount.croydon.sch.uk Liz Waller & Hannah Fryman

year6@rockmount.croydon.sch.uk

Hannah Thompson & Kofi Ampofo

External Support 

Domestic Abuse - FJC (Formerly Family Justice Centre)

Offering support, comfort and understanding to domestic violence victims and their families - along with easy access to essential services. The FJC can provide you and your family with support and a safety plan if you don't feel safe at home.

How to access the service

To make an appointment you can call FJC or drop-in to their centre. They do not publicly show their address for your safety, please contact them by phone or email to get the address.
 

Drop-in and phone lines opening times 
Monday, Wednesday, Friday - 9am to 5pm
Tuesday and Thursday - 8am to 7pm

Telephone: 020 8688 0100
Email: fjc@croydon.gov.uk

Outside of these hours use the 24-hour National Domestic Violence Helpline - 0800 2000 247 or 999 in an emergency.

Child and Adolescent Mental Health Services (CAMHS)

An NHS service that provides specialist services for children experiencing a range of emotional, behavioural or mental health difficulties. CAMHS support covers depressionproblems with food and eatingself-harmabuse, violence or angerbipolar disorderschizophrenia and anxiety, among other difficulties.

How to find urgent help in a crisis

  • If you are worried that your child is at immediate risk of harm or cannot keep themselves safe, or if they have already been injured, call 999 or take them to A&E.
  • If a health professional has given you a crisis number and the situation is not life threatening, call them.
  • If your child is under the care of CAMHS or another mental health team and has a crisis plan for urgent care, follow this.
  • You can also call your 24-hour local NHS mental health helpline or 111 for urgent advice.

Croydon CAMHS

Phone: 020 3228 0000

When: Monday to Friday, 9am to 5pm

https://slam.nhs.uk/croydon-camhs

Food Support for Families 

Croydon Foodbank

Croydon Foodbank will provide food for those struggling to put food on the table. In order to provide the most appropriate help, Croydon Foodbank work with local agencies who will issue foodbank vouchers.  Agencies Croydon Foodbank work with include: Citizens Advice, Housing Support Officers, Children’s Centres, Health Visitors, Social Services and some local charities. Visit https://croydon.foodbank.org.uk/get-help/how-to-get-help/ for more information.

Rockmount Food Support

If you feel that you require additional support and are in need of a food package, please contact Annette Schembri at aschembri@rockmount.croydon.sch.uk.

Holiday Activities and Food (HAF)

Thousands of Croydon children who are eligible for and claiming benefits-related free school meals can now sign up for free activity clubs with healthy meals over the Summer holidays. Visit https://www.croydon.gov.uk/holiday-activities-and-food for more information

Croydon Mental Health and Wellbeing

Croydon provides a range of support for mental health, including help with a mental health crisis or emergency.

Visit Croydon - Mental health and wellbeing for more information. 

Croydon Family Information Services 

Croydon Directory will help you to find support in your area, report a concern about a child, find out how to access support for children with special educational and disability needs, additional early help and emotional wellbeing and mental health support. Visit Croydon - Children young people and familiesfor more information.  

ParentLine Plus

A national helpline that provides round the clock help and advice for all parents and carers. Call 0808 800 2222 or visit www.parentlineplus.org.uk

Family Action

Family Action provides practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country. 

The Family Line service offers support to parents and carers for free via telephone, text message and email.

Opening times:

Monday to Friday 6pm-10pm

Saturday and Sunday 10am-1pm

Telephone: 0808 802 6666

Text message: 07537 404 282

Email: familyline@family-action.org.uk

www.family-action.org.uk

Croydon Parenting Programmes

The Croydon Support and Interventions team offer free parenting programmes for parents and carers of children of all ages from 0 to 18 years. It is the single point of contact for parents, carers and professionals working with families who want to access parenting support or need some advice and guidance around local parenting services.

You can contact Croydon Support and Interventions Team to get a referral to one of their parenting programmes by emailing: PRH@croydon.gov.uk or visit https://www.croydon.gov.uk/children-young-people-and-families/early-help-support/parenting-programmes for more information.